Suppress

Suppress indicates that Quest has confidently determined that you should remove a provider.

For example, the following suppressReasons object indicates that you should remove the provider because their NPI is deactivated:

"suppressReasons": [ 
"NPIDeactivated"
]

Unlike all the other recommended actions, suppress does not mean that you need to change the value of a data element within a provider record. Instead, you need to remove the Provider from your directory.

The recommendation to suppress is based on the result of the Eligibility Inspection, which are included in the otherResults object. For example:

{ 
"group": "Eligibility",
"name": "Deactivated NPI",
"outcome": "Inaccurate",
"justification": null,
"recommendedAction": "Suppress",
"recommendedActionReasons": [
"NPIDeactivated"
]
}